kuber Casino & Sportsbook Data Care
This page describes what we collect when you use kuber and how we keep that data protected. We at kuber gather personal information during account registration, identity verification, deposits, and gameplay — and we store it securely using encryption and access controls. Our privacy practices apply consistently across all jurisdictions where kuber operates, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta.
We collect data only for purposes directly related to running kuber — account management, fraud prevention, regulatory compliance, and payment processing. We do not sell your information to marketers, and we do not share it with third parties except where required by law or where necessary for payment processing through our eight supported methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
Our servers may sit outside your jurisdiction, but all data transmission to and from kuber is encrypted. You have the right to request a copy of your data or request deletion subject to legal retention requirements. This policy was last updated on 2026-05-30.
What Data We Collect at kuber
When you create a kuber account, we collect your email address and a password you create. During mandatory identity verification, we collect your full name, date of birth, national ID number (from your KTP, passport, or driving licence), and a photograph of your document. This verification data is essential — we do not permit account access without it, and we use it to prevent fraud and comply with anti-money-laundering regulations.
When you deposit funds at kuber, we log your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), the deposit amount, and the timestamp. We never store raw credit-card or banking credentials — payment data is tokenized through our payment processors, meaning we store only a secure reference token, not the actual account number. Your deposit and withdrawal history becomes part of your account record and remains visible to you through your dashboard.
Gameplay Data and Session Logs
We record every game session at kuber — the game you played, your stake, the outcome, and the timestamp. For sportsbook bets, we log the market, odds, and result. For live-dealer tables, we log your bet amounts and hand outcomes. This data is stored to verify fairness, prevent disputes, and allow you to audit your own account history.
We also collect device information: your IP address, browser type, and operating system. We use this data to detect unusual access patterns (e.g., sudden logins from different countries) and to prevent account theft. If we detect suspicious activity, we may temporarily suspend your account pending verification from you.
Communication Data
When you contact kuber support via email or dashboard messaging, we store your message and our response. We use this data to resolve your issue, provide support history, and improve our service. Support messages are retained for two years and then deleted unless required for legal or compliance reasons.
We may send you transactional emails — deposit confirmations, withdrawal notifications, account alerts — using the email address you provided. These are essential communications and not optional. If you wish to adjust email notification settings (e.g., receive alerts only for withdrawals, not gameplay), you can configure this through your account preferences.
- Tokenisation
- We store a secure reference code for your payment details instead of the actual account numbers, reducing fraud risk.
- Encryption
- All data in transit to kuber uses HTTPS encryption; stored data is encrypted at rest in our database.
- Access logs
- We maintain records of who accessed your account data and when, auditable by you upon request.
- Data retention
- We retain data only as long as necessary for account operation; some data is kept for legal compliance periods.
How We Use Your Data at kuber
We use your personal data to operate your kuber account — verifying your identity, processing deposits and withdrawals, running game sessions, and generating account statements. We also use it for security: detecting fraud, preventing account theft, and monitoring for abuse of our terms or promotional offers.
We use gameplay data to verify fairness — ensuring that game outcomes match our certified random-number generation. We analyse session patterns to detect problem gambling (e.g., rapidly escalating stakes or extended play sessions), and we may contact you to check if you need support. We never use your data for marketing to other platforms, and we never sell your information to third parties.
Third-Party Processors
kuber uses third-party payment processors to handle deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers. These processors see only the information necessary to complete your transaction — your name, amount, and payment method — and they are contractually obligated to protect it. We do not control their data practices, but we choose processors that meet security and privacy standards.
We also use third-party hosting providers to store kuber data. Our data may be backed up across multiple physical locations for redundancy. These providers are bound by data protection agreements and cannot access or use your information for their own purposes. We may be required to disclose data if legally compelled by law enforcement or regulatory authorities in jurisdictions where kuber operates.
We at kuber believe that data security and user privacy are foundational to trust, not afterthoughts.
Your Rights and Data Control at kuber
You have the right to request a copy of all personal data we hold about you at kuber. We will compile your data (account details, verification documents, transaction history, communication records) and provide it to you within 10 business days. You have the right to request correction of inaccurate data — if your name or date of birth is wrong in our system, notify us and we will correct it.
You have the right to request deletion of your data, subject to legal retention requirements. We cannot delete data needed for legal compliance (e.g., anti-money-laundering records are typically retained for five years). However, we can anonymise data — removing your name and contact information while retaining aggregate gameplay statistics. If you close your kuber account, we retain only data required by law and delete or anonymise the rest.
Cookies and Tracking at kuber
kuber uses cookies to maintain your login session and remember your preferences (e.g., language, theme). These are essential cookies and cannot be disabled without breaking account functionality. We do not use tracking cookies for marketing purposes or to build advertising profiles.
Our website may load content from third-party CDNs (content delivery networks) for performance — these may set their own cookies. We do not control their cookies, but they are used only for site performance, not tracking or profiling. You can view and delete cookies through your browser settings at any time.
Jurisdiction and Data Protection
kuber operates as a jurisdiction-restricted platform. Our services are available only where local law permits, and our data handling practices comply with applicable privacy regulations in those jurisdictions. Our servers are located outside Indonesia, but all data transmitted to kuber is encrypted. If your jurisdiction has specific data protection laws (e.g., requiring data to be stored locally), we may not be able to serve you in full compliance.
If we are legally compelled to disclose your data by law enforcement or regulatory authorities, we will do so only if legally obligated. We will not voluntarily disclose data to third parties without your explicit consent, except where necessary for payment processing or legal compliance. If you believe we have violated your privacy rights, contact us through your account dashboard or email support.
Data Security and Incident Response at kuber
We encrypt all data in transit using TLS/HTTPS protocols, so your information cannot be intercepted during transmission to kuber. Stored data is encrypted using industry-standard AES-256 encryption. We maintain access controls — only kuber staff with a legitimate business need can access your personal data, and those staff members are trained in data protection.
We undergo regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach that affects your privacy, we will notify you via email and through your kuber account dashboard within 48 hours of discovery. Our incident response plan includes immediate containment, investigation, and notification to affected users.
We do not store passwords in plain text — your password is hashed using a one-way algorithm, so even our staff cannot see your actual password. If you forget your password, we provide a recovery process: verify your email, create a new password, and regain access. Resetting your password invalidates all existing sessions, so if your account was compromised, the attacker loses access immediately.
Contact and Policy Changes at kuber
If you have questions about our privacy practices, want to exercise your rights (request data, request deletion, report a concern), or wish to lodge a complaint, contact us through your kuber account dashboard or email support. We respond during standard business hours. We will address your request within 10 business days or explain why we cannot fulfil it.
We may update this privacy policy at any time. Material changes will be communicated via email and account notification. Continued use of kuber after notification constitutes acceptance of the updated policy. We recommend reviewing this page periodically to stay informed of any changes.
This policy was last updated on 2026-05-30 and reflects our current data practices. If you do not agree with our privacy practices, you may close your kuber account and request deletion of your data (subject to legal retention requirements). Your privacy matters to us, and we are committed to transparent, secure handling of your information.